Terms of Service

Last updated: October 14, 2024

1. Acceptance of Terms

Welcome to Salt Coast Hosts. By accessing or using our website (https://saltcoasthosts.com) and services, you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these Terms, you may not use our services.

Please read these Terms carefully before using our website or services. These Terms constitute a legally binding agreement between you and Salt Coast Hosts.

2. Description of Service

Salt Coast Hosts provides vacation rental services in the Outer Banks area. Our services include, but are not limited to:

  • Listing and promoting vacation rental properties
  • Facilitating bookings between property owners and guests
  • Providing customer support for both property owners and guests
  • Offering property management services

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. User Accounts

To access certain features of our website and services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when using our services
  • Comply with all applicable laws and regulations
  • Respect the rights of property owners, other guests, and our staff
  • Use the properties and amenities responsibly and in accordance with the rules set by property owners
  • Pay all fees and charges associated with your bookings in a timely manner
  • Not engage in any unlawful or fraudulent activities through our services
  • Not use our services to distribute spam, malware, or other harmful content
  • Not attempt to gain unauthorized access to our systems or other users’ accounts

5. Booking and Cancellation Policies

Booking and cancellation policies may vary depending on the specific property and the terms set by the property owner. You agree to review and comply with the specific policies for each property you book.

Salt Coast Hosts reserves the right to cancel a booking in case of force majeure events, errors in pricing or property information, or suspicion of fraudulent activity.

6. Fees and Payments

Fees for our services are clearly displayed during the booking process. You agree to pay all fees and applicable taxes associated with your use of our services.

Payments are processed through secure third-party payment processors. By providing your payment information, you authorize us to charge the applicable fees to your chosen payment method.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Salt Coast Hosts or its content suppliers and is protected by United States and international copyright laws.

You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.

8. User-Generated Content

By submitting reviews, comments, or other content to our website, you grant Salt Coast Hosts a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, and that use of the content does not violate these Terms or any applicable laws.

9. Limitation of Liability (continued)

  • Cost of substitute services
  • Damages resulting from any errors or omissions in the property listings
  • Any issues arising from your stay at a property booked through our services
  • Any damages or losses resulting from interruptions in service or website functionality

Our total liability for any claim arising from or relating to these Terms or our services is limited to the amount you paid to Salt Coast Hosts in the 12 months preceding the claim.

10. Disclaimer of Warranties

Salt Coast Hosts provides its services on an “as is” and “as available” basis. We do not warrant that:

  • The services will be uninterrupted or error-free
  • Defects will be corrected
  • The website or the server that makes it available are free of viruses or other harmful components
  • The information provided about properties will be 100% accurate or up-to-date

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify, defend, and hold harmless Salt Coast Hosts, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to our services
  • Your violation of any term of these Terms
  • Your violation of any third party right, including without limitation any copyright, property, or privacy right
  • Any claim that your content caused damage to a third party

12. Dispute Resolution

Any dispute arising from or relating to these Terms or our services will be resolved through the following steps:

  1. Informal Negotiation: We encourage you to contact us first to try to resolve any disputes informally.
  2. Mediation: If informal negotiation is unsuccessful, the parties agree to mediate any dispute using a mutually agreed-upon mediator.
  3. Arbitration: If mediation is unsuccessful, any controversy or claim will be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.

Any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will always post the most current version on our website. If a revision, in our sole discretion, is material we will notify you via email to the email address associated with your account.

By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using our services.

15. Termination

We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Entire Agreement

These Terms constitute the entire agreement between you and Salt Coast Hosts regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.

17. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

19. Contact Information

If you have any questions about these Terms, please contact us at:

Salt Coast Hosts
Email: [email protected]
Phone: 252-228-9083
Address: Kill Devil Hills, NC

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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